Debugging Stripe Webhooks in Production
A systematic approach to diagnosing and fixing failed Stripe webhook events.
Stripe webhook failures are inevitable. What separates a well-maintained integration from a fragile one is how you diagnose and recover from failures when they happen.
The Debugging Pipeline
1. Verify Signature
Before looking at anything else, confirm the webhook request is authentic. Stripe signs every request with a webhook secret.
2. Check the Event Log
Stripe provides a dashboard of all webhook events and their delivery status. Start here.
3. Review Application Logs
Your application logs should capture the webhook payload, the processing result, and any errors.
4. Replay the Event
Use Stripe’s dashboard or API to replay the event after applying a fix.
Common Failure Modes
- Missing webhook secret configuration
- Network timeouts from slow downstream services
- Non-idempotent handlers causing duplicate processing
- Schema changes without updating webhook handlers
Prevention
Build idempotent handlers from day one. Implement a dead-letter queue. Monitor delivery rates.