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Building Resilient Webhook Systems

Patterns for building webhook systems that handle failure gracefully at scale.

· 1 min read

Webhooks are the backbone of modern event-driven architectures. But building a system that reliably processes millions of webhook events is harder than it looks.

Core Patterns

Idempotency

Every webhook handler must be idempotent. Use a unique event ID to deduplicate:

event_id → check cache → if processed, return 200 → if not, process

Retry with Backoff

Networks fail. Services go down. Implement exponential backoff for webhook delivery retries.

Dead-Letter Queue

When all retries are exhausted, route the failed event to a dead-letter queue for manual inspection.

Architecture

Stripe → Cloudflare Workers → Queue → Processor → Database

                                  Dead-Letter Queue

Monitoring

Track these metrics for every webhook system:

  • Delivery rate (events delivered / events sent)
  • Processing time (p50, p95, p99)
  • Error rate by error type
  • DLQ depth

Related Posts

Debugging Stripe Webhooks in Production

A systematic approach to diagnosing and fixing failed Stripe webhook events.

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SazM

SazM

Independent web engineering and automation partner. 20+ years of experience.